{"id":5951,"date":"2026-07-27T11:32:16","date_gmt":"2026-07-27T11:32:16","guid":{"rendered":"http:\/\/dpmptsp.kuburayakab.go.id\/dpmptsp\/?page_id=5951"},"modified":"2026-07-27T11:47:08","modified_gmt":"2026-07-27T11:47:08","slug":"faq","status":"publish","type":"page","link":"http:\/\/dpmptsp.kuburayakab.go.id\/dpmptsp\/faq\/","title":{"rendered":"Frequently Asked Questions (FAQ)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5951\" class=\"elementor elementor-5951\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d138d17 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d138d17\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8861cb2\" data-id=\"8861cb2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f664058 elementor-widget elementor-widget-heading\" data-id=\"f664058\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.10.1 - 17-01-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\"><h2 style=\"--bdt-inverse: initial; margin: 0px 0px 16px; padding: 0px; border: 0px; outline: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-variant-emoji: inherit; font-stretch: inherit; line-height: 1.25; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; vertical-align: baseline; font-family: &quot;Plus Jakarta Sans&quot;, &quot;Segoe UI&quot;, Roboto, Helvetica, Arial, sans-serif; font-size: 36px; font-weight: 800; color: rgb(30, 41, 59); letter-spacing: -0.5px; text-align: center; white-space: normal;\">Pertanyaan yang <span style=\"--bdt-inverse: initial; margin: 0px; padding: 0px; border: 0px; outline: 0px; font-variant: inherit; font-stretch: inherit; line-height: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; vertical-align: baseline; font-family: inherit; font-style: inherit; font-weight: inherit; color: rgb(59, 130, 246);\">Sering Diajukan<\/span><span style=\"color: rgb(34, 54, 69); font-family: Poppins, sans-serif; font-size: 50px; letter-spacing: -0.1px; white-space: pre-wrap;\"><\/span><\/h2><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e201cc5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e201cc5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-55aa362\" data-id=\"55aa362\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7cbe09d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7cbe09d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4de6a36\" data-id=\"4de6a36\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fda973c elementor-widget elementor-widget-text-editor\" data-id=\"fda973c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.10.1 - 17-01-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Bagaimana cara membuat izin usaha baru (NIB)?<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-d19aa4b\" data-id=\"d19aa4b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1d66783 elementor-widget elementor-widget-text-editor\" data-id=\"1d66783\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Pengurusan perizinan berusaha dilakukan secara terintegrasi melalui sistem OSS Berbasis Risiko (OSS RBA). Anda dapat mendaftar dan mengajukan NIB secara mandiri melalui situs resmi <a class=\"ng-star-inserted\" href=\"https:\/\/oss.go.id\" target=\"_blank\" rel=\"noopener\" data-hveid=\"0\" data-ved=\"0CAAQ_4QMahcKEwiGlLDK3vKVAxUAAAAAHQAAAAAQHw\">https:\/\/oss.go.id<\/a>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-df202cd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"df202cd\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-74c5cf9\" data-id=\"74c5cf9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c8d6191 elementor-widget elementor-widget-text-editor\" data-id=\"c8d6191\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Saya kesulitan menggunakan sistem OSS, apakah ada pendampingan?<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7ca3afd\" data-id=\"7ca3afd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c6936ce elementor-widget elementor-widget-text-editor\" data-id=\"c6936ce\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Kami menyediakan <b data-path-to-node=\"11\" data-index-in-node=\"91\">Layanan Pendampingan OSS<\/b> di Mal Pelayanan Publik (MPP) Kubu Raya<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-febb026 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"febb026\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-819ba6f\" data-id=\"819ba6f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-603d692 elementor-widget elementor-widget-text-editor\" data-id=\"603d692\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Apakah pengurusan perizinan di DPMPTSP dipungut biaya?<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4fcaeb9\" data-id=\"4fcaeb9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e895eb6 elementor-widget elementor-widget-text-editor\" data-id=\"e895eb6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b data-path-to-node=\"15\" data-index-in-node=\"58\">TIDAK.<\/b> Seluruh pelayanan perizinan di DPMPTSP tidak dipungut biaya alias <b data-path-to-node=\"15\" data-index-in-node=\"131\">GRATIS<\/b>, <i data-path-to-node=\"15\" data-index-in-node=\"139\">kecuali<\/i> untuk perizinan yang diwajibkan membayar Retribusi Daerah berdasarkan Peraturan Daerah (Perda), seperti Persetujuan Bangunan Gedung (PBG)<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-49ce451 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"49ce451\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-f601f21\" data-id=\"f601f21\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a4534e elementor-widget elementor-widget-text-editor\" data-id=\"4a4534e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Kapan jam operasional pelayanan loket DPMPTSP?<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3ee79db\" data-id=\"3ee79db\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2fca704 elementor-widget elementor-widget-text-editor\" data-id=\"2fca704\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p data-path-to-node=\"21\">Loket pelayanan kami buka pada hari dan jam berikut:<\/p><ul data-path-to-node=\"22\"><li><p data-path-to-node=\"22,0,0\"><b data-path-to-node=\"22,0,0\" data-index-in-node=\"0\">Senin &#8211; Kamis:<\/b> 08.00 &#8211; 15.00 WIB<\/p><\/li><li><p data-path-to-node=\"22,1,0\"><b data-path-to-node=\"22,1,0\" data-index-in-node=\"0\">Jumat:<\/b> 08.00 &#8211; 15.00 WIB<\/p><\/li><li><p data-path-to-node=\"22,3,0\"><b data-path-to-node=\"22,3,0\" data-index-in-node=\"0\">Sabtu, Minggu &amp; Hari Libur Nasional:<\/b> Tutup<\/p><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-9fac953 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9fac953\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b70714e\" data-id=\"b70714e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b58e630 elementor-widget elementor-widget-text-editor\" data-id=\"b58e630\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b data-path-to-node=\"19\" data-index-in-node=\"0\"> Bagaimana jika saya ingin menyampaikan keluhan atau pengaduan terkait pelayanan?<\/b><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-26d41f4\" data-id=\"26d41f4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fd749f9 elementor-widget elementor-widget-text-editor\" data-id=\"fd749f9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p data-path-to-node=\"20,3,0\">Pengaduan bisa melalui Aplikasi SP4N-LAPOR!<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pertanyaan yang Sering Diajukan Bagaimana cara membuat izin usaha baru (NIB)? Pengurusan perizinan berusaha dilakukan secara terintegrasi melalui sistem OSS Berbasis Risiko (OSS RBA). Anda dapat mendaftar dan mengajukan NIB secara mandiri melalui situs resmi https:\/\/oss.go.id. Saya kesulitan menggunakan sistem OSS, apakah ada pendampingan? Kami menyediakan Layanan Pendampingan OSS di Mal Pelayanan Publik (MPP) Kubu [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5951","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"http:\/\/dpmptsp.kuburayakab.go.id\/dpmptsp\/wp-json\/wp\/v2\/pages\/5951","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/dpmptsp.kuburayakab.go.id\/dpmptsp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/dpmptsp.kuburayakab.go.id\/dpmptsp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/dpmptsp.kuburayakab.go.id\/dpmptsp\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/dpmptsp.kuburayakab.go.id\/dpmptsp\/wp-json\/wp\/v2\/comments?post=5951"}],"version-history":[{"count":9,"href":"http:\/\/dpmptsp.kuburayakab.go.id\/dpmptsp\/wp-json\/wp\/v2\/pages\/5951\/revisions"}],"predecessor-version":[{"id":5965,"href":"http:\/\/dpmptsp.kuburayakab.go.id\/dpmptsp\/wp-json\/wp\/v2\/pages\/5951\/revisions\/5965"}],"wp:attachment":[{"href":"http:\/\/dpmptsp.kuburayakab.go.id\/dpmptsp\/wp-json\/wp\/v2\/media?parent=5951"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}